Who We Are
Forward Output is a full-service digital agency based in Illinois, USA. We provide web development, branding, SEO, digital marketing, and AI automation services. Our website is located at forwardoutput.com. You can reach us at buildteam@forwardoutput.com.
Information We Collect
Contact form submissions. When you fill out our contact form, we collect your name, email address, phone number, company name, service interest, and any project details you choose to share.
Usage data. We use Google Analytics 4 to understand how visitors interact with our site. This includes pages visited, time on site, device and browser type, and general geographic location (city/country level). Google Analytics uses cookies to collect this data.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and discuss your project
- Deliver the services you hire us to provide
- Send project-related updates and communications
- Understand how our website is being used so we can improve it
We do not sell your personal information. Ever.
Cookies
Our site uses cookies placed by Google Analytics to track anonymous usage data. These are analytics cookies and are not used for advertising.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings.
Third-Party Services
We use the following third-party services to operate our business:
- Google Analytics: website usage analytics
- Resend: transactional email delivery
- Vercel: website hosting and deployment
Each of these services has its own privacy policy governing how your data is handled on their end.
Data Retention
We retain contact form submissions for as long as there is an active or potential business relationship. If you would like your information removed, contact us and we will delete it within 30 days.
Analytics data is retained according to Google Analytics' default retention settings (14 months).
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your information
- Opt out of analytics data collection
To exercise any of these rights, email us at buildteam@forwardoutput.com.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our website after any update constitutes your acceptance of the revised policy.
Contact
Questions about this policy? Reach us at buildteam@forwardoutput.com.